Published on Wednesday, 14 August 2024 at 12:39:28 PM
Telstra and Optus extend the closing date of 3G network
Telstra and Optus are giving their customers who haven’t upgraded their devices even more time to prepare before they switch off the 3G network on 28 October 2024.
They announced they’d be closing 3G almost five years ago and have been regularly updating customers ever since. More recently, they’ve been door-knocking and, in some cases, sending free phones to people who need them most.
They’re doing all of this because they know how important it is to stay connected.
Once the network is switched off, old devices that rely on 3G won’t work anymore or may provide limited coverage, so they’ll need to be upgraded. This includes:
- 3G-only mobile phones
- 4G-enabled mobiles that rely on 3G for emergency calls
- 4G-enabled mobiles that aren’t configured to work on Telstra’s or Optus's 4G network
- Other devices that rely on 3G, like medical devices and some of the older EFTPOS terminals
Telstra has made it easy to check if you need to upgrade. 𝐒𝐌𝐒 ‘𝟑’ 𝐭𝐨 𝟑𝟒𝟗𝟖 and they’ll tell you if your handset needs to be updated.
For other connected devices, it’s best to reach out to the supplier or manufacturer for more info.
Back to All News